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At Sandac, we value your privacy and are committed to protecting any information we obtain from you or about you. This Privacy Policy describes our practices regarding the Personal Information we collect when you use our application and services (collectively, the "Services").

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Privacy policy

1. Personal Information We Collect

We collect Personal Information in the following ways:

Information You Provide: We collect Personal Information when you create an account or communicate with us, including:

Account Information: When you register for our services, we collect details related to your account, such as your name, contact information, account credentials, payment card information, and transaction history (collectively, "Account Information").

User Content: When you use our Services, we collect Personal Information included in the input, file uploads, or comments you provide to our Services ("User Content").


Communication Information: If you communicate with us, we collect your name, contact information, and the content of any messages you send ("Communication Information").


Social Media Information: We maintain pages on social media platforms such as Instagram, Facebook, Medium, Twitter, YouTube, and LinkedIn. When you interact with these pages, we collect any Personal Information you choose to share with us, such as your contact details (collectively, "Social Information"). Additionally, the companies hosting our social media pages may provide us with aggregated information and analytics about our social media activity.


Information We Automatically Receive from Your Use of the Services: When you access or interact with our services, we automatically receive the following information about your interactions ("Technical Information"):


Log Data: Information that your browser automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, date and time of your request, and how you interact with our website.


Usage Data: We may automatically collect information about your use of the Services, such as the types of content you view or interact with, the features you use, and the actions you take, as well as your time zone, country, dates and times of access, user agent and version, device type, and your device's connection.


Device Information: This includes the name of the device, operating system, device identifiers, and browser you are using. The information collected may depend on the type of device you use and its settings.


Cookies: We use cookies to operate and manage our Services and enhance your experience. A "cookie" is a piece of information sent to your browser by a website you visit. You can configure your browser to accept all cookies, reject all cookies, or receive notifications each time a cookie is offered, so you can decide each time whether to accept it or not. However, rejecting a cookie may, in some cases, prevent you from using or negatively affect the display or functionality of a website or specific areas or features of a website. For more details about cookies, please visit All About Cookies.


Analytics: We use a variety of online analytics products that use cookies to help us analyze how users use our Services and improve your experience when using the Services.

2. How We Use Personal Information

We may use Personal Information for the following purposes:

  • Provide, manage, maintain, and/or analyze the Services.

  • Improve our Services and conduct research.

  • Communicate with you.

  • Develop new programs and services.

  • Prevent fraud, criminal activities, or misuse of our Services, and protect the security of our information technology systems, architecture, and networks.

  • Carry out business transactions.

  • Comply with legal obligations and legal processes and protect our rights, privacy, security, or property, and/or those of our affiliates, you, or other third parties.

Aggregated or De-identified Information: We may aggregate or de-identify Personal Information so that it can no longer be used to identify you and use that information for analyzing the effectiveness of our Services, improving and adding features to our Services, conducting research, and similar purposes. Additionally, from time to time, we may analyze the overall behavior and characteristics of users of our Services and share aggregated information, such as general user statistics, with third parties, publish such aggregated information, or make it available to the general public. We may collect aggregated information through the Services, cookies, and other means described in this Privacy Policy. We will maintain and use de-identified information in an anonymous or de-identified form and will not attempt to re-identify the information unless required by law.


As mentioned above, we may use the Content you provide to us to improve our Services, for example, to train the models that power SensAI and other services.


3. Disclosure of Personal Information

Under certain circumstances, we may provide your Personal Information to third parties without prior notice unless required by law:

Service Providers: To assist us in meeting the needs of business operations and performing certain services and functions, we may provide Personal Information to service providers, including hosting services, cloud services, and other IT service providers, email communication software, and web analytics services, among others. In accordance with our instructions, these parties will access, process, or store Personal Information only in the course of performing their duties for us.

Business Transfers: If we engage in strategic transactions, reorganizations, bankruptcies, receiverships, or transitioning services to another provider (collectively, a "Transaction"), your Personal Information and other information may be disclosed in the due diligence process with counterparties and other parties assisting in the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.

Legal Requirements: We may share your Personal Information, including information about your interactions with our Services, with government authorities, industry peers, or other third parties (i) if required by law or in our legitimate interest to protect our rights or property, (ii) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law; (iii) to detect or prevent fraud or other illegal activities; (iv) to protect the safety, privacy, integrity of our products, employees, or users, or the public; or (v) to protect us from legal liability.

Affiliates: We may disclose your Personal Information to our affiliates, meaning an entity that controls, is controlled by, or is under common control with Sandac. Our affiliates may use the Personal Information we share in accordance with this Privacy Policy.


4. Changes to this Privacy Policy

This revised policy aligns with Sandac's commitment to protecting your privacy and Personal Information. We reserve the right to update or modify this Privacy Policy at any time and from any location without prior notice. We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your Personal Information.

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please do not hesitate to contact us through the communication channels provided in our application or on our website. We appreciate your trust in Sandac and are committed to protecting your privacy.

Privacy policy

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